Shipping policy

Hollowmere Shipping Policy

Shipping destination
Hollowmere currently ships to addresses within the United States only.

Shipping cost
Standard shipping is free on eligible U.S. orders.

Processing time
Orders are generally processed within 1–3 business days, Monday through Friday, excluding holidays. Processing may take up to 5 business days during peak periods or when additional order review is required.

Estimated delivery time
Delivery time depends on the item’s dispatch location. U.S.-dispatched items typically arrive 3–5 business days after processing. Items dispatched from other locations typically arrive 10–15 business days after processing.

Delivery dates are estimates, not guarantees. Carrier disruptions, severe weather, high seasonal volume, address issues, and other events outside our control may cause delays.

Tracking
When tracking becomes available, it will be sent to the email address used at checkout. Tracking may take up to 3 business days after shipment to begin updating.

Split shipments
Items in the same order may leave from different dispatch locations and arrive in separate packages. You will not be charged additional shipping fees for split shipments.

Address changes and cancellations
Please review your shipping address carefully before placing your order. Contact us through our Contact page as soon as possible if a correction is needed. We cannot guarantee address changes or cancellations after an order enters processing.

Delayed, lost, or damaged shipments
If tracking has not updated for an extended period, the package is marked delivered but cannot be located, or the item arrives damaged, contact us through our Contact page with your order number. We will review the shipment with the carrier and work toward an appropriate replacement or refund when eligible.

This policy applies to orders placed through Hollowmere. Last updated: August 13, 2026.